BlackBerry Bold 9788 - Text messages

I can't send messages, 110

I can't send messages, 110

Resend a message

You cannot change a text message before you resend it.
In a sent message, press the

key.

• To change the message, click Edit. Change the message. Press the

key > Send.

• To change the recipients, click Edit. Highlight a contact. Press the

key > Change Address. Click a new contact.

Press the

key > Send.

• To resend the message without changing it, click Resend.

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I can't send messages, 110

Set whether pressing the Enter key sends text messages

You can stop your text messages from being sent each time that you press the

, which might prevent you from

accidentally sending a message if you plan to include several lines of text.
1. On the Home screen, click the Text Messages icon.
2. Press the

key > Options > Text Messaging.

3. In the General Text Messaging Options section, clear the Press Enter Key to Send check box.
4. Press the

key > Save.

Forward a text message

You cannot forward text messages that contain content that is copyright protected.

In a message, press the

key > Forward or Forward As.

Attach a media file, contact card, appointment, or location to a text message

1. When you are composing a text message, press the

key > Attach.

2. Click one of the following menu items:

• Picture
• Video
• Location
• Audio
• Voice Note
• Contact
• Appointment

3. Click a file.

Related information

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Set the importance level for text messages that you send

Depending on your wireless service provider, this option might not appear.
1. On the Home screen, click the Text Messages icon.
2. Press the

key > Options.

• To set the importance level for text messages, in the SMS Text section, change the Priority field.
• To set the importance level for text messages with an attachment, in the MMS section, in the Message Filtering

section, change the Importance field.

3. Press the

key > Save.

Request delivery notification or read notification for a text message

1. On the Home screen, click the Text Messages icon.
2. Press the

key > Options.

3. In the MMS section, do one of the following:

• To receive notification when the message is delivered to the recipient, select the Confirm Delivery check box.
• To receive notification when the recipient opens the message, select the Confirm Read check box.

4. Press the

key > Save.

Stop a message from sending

You can stop a message from sending only if a clock icon appears beside the message.
1. On the Home screen, click the Messages icon.
2. Highlight the message.
3. Press the

key > Delete.

Viewing and replying to text messages

Search for text in a message, in a file, or on a webpage

To search for text in a presentation, you must view the presentation in text view or in text and slide view.

1. In a message, in a file, in an attachment, or on a webpage, press the

key > Find or Find on Page.

2. Type the text.
3. Press the Enter key.

To search for the next instance of the text, press the

key > Find Next or Find Next on Page.

View filed messages

1. On the Home screen, click the Messages icon.
2. Press the

key > View Folder.

3. Click a folder.

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Delete a message

On the Home screen, click the Messages icon.

• To delete a message, highlight the message. Press the

key > Delete.

• To delete a saved message, press the

key > View Saved Messages. Highlight the message. Press the

key >

Delete. If necessary, delete the message from your message inbox as well.

• To delete a range of messages, highlight a message. Press and hold the Shift key. On the trackpad, slide your finger up

or down. Release the Shift key. Press the

key > Delete Messages.

• To delete all messages prior to a certain date, highlight a date field. Press the

key > Delete Prior > Delete.

Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your
computer during email reconciliation.

Delete the history from a text message

Do one of the following:

• To delete an individual message from the history, highlight the message. Press the

key > Delete Message.

• To delete all the messages from the history and keep the chat open, when you are replying to a message, press the

key > Clear Conversation.

• To delete all the messages from the history and close the chat, in your list of text messages, highlight a message. Press

the

key > Delete.

Save a media file from a text message

1. In a text message, open an attachment.
2. Press the

key.

3. Click Save <media type>.
4. Click Save.

Save a contact card from a message

If you receive a contact card in a message, you can save it so that the contact information is added to your contact list.

1. In a message, highlight a contact card.
2. Press the

key > View Attachment.

3. Press the

key.

4. Click one of the following items:

• Add to Contacts
• Update Contact

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Add an appointment to your calendar from a text message

1. In a text message, highlight an iCalendar attachment.
2. Press the

key > View Appointment.

3. Press the

key > Add To Calendar.

Change how your text messages look

1. On the Home screen, click the Text Messages icon.
2. Press the

key > Options.

3. In the General Text Messaging Options section, change the Conversation Style field.
4. Press the

key > Save.

Show names in the history of text messages

1. On the Home screen, click the Text Messages icon.
2. Press the

key > Options.

3. In the General Text Messaging Options section, select the Show Names check box.
4. If you want to change your display name, beside the Display Name field, type a name. This name appears only in the

history of your text messages, and not in messages that you send.

5. Press the

key > Save.

Change how a message inbox displays messages

1. On the Home screen, click the Messages icon.
2. Press the

key > Options > Message Display and Actions.

• To change the order of the subject line and sender, change the Display Order field.
• To change how messages are separated, change the Separators field.
• To change how many messages can fit on the screen, change the Display Message Header On field.

3. Press the

key > Save.

Options for text messages

Stop receiving text messages when roaming

1. On the Home screen, click the Text Messages icon.
2. Press the

key > Options.

3. In the MMS section, set the Multimedia Reception field and Automatic Retrieval field to Home Only.
4. Press the

key > Save.

Block text messages

1. On the Home screen, click the Text Messages icon.

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2. Press the

key > Options.

3. In the MMS section, in the Message Filtering section, select the Reject Anonymous Messages check box or Reject

Advertisements check box.

4. Press the

key > Save.

Store text messages on your SIM card

Depending on your wireless service provider and wireless network, this feature might not be supported.
If your BlackBerry® device uses a SIM card and you set your SIM card to store text messages, your text messages still appear in
the Messages application.

1. On the Home screen, click the Messages icon.
2. Press the

key > Options.

3. Select the Leave Messages On SIM Card checkbox.
4. Press the

key > Save.

To stop storing text messages on your SIM card, clear the Leave Messages On SIM Card checkbox. If you clear this checkbox,

your text messages are deleted from your SIM card.

Set how long your device stores messages

1. On the Home screen, click the Messages icon.
2. Press the

key > Options > Message Display and Actions.

3. Change the Days To Keep Messages field.
4. Press the

key > Save.

Related information

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Turn off Word Substitution for text messages

1. On the Home screen, click the Text Messages icon.
2. Press the

key > Options.

3. In the SMS Text section, select the Disable Word Substitution check box.
4. Press the

key > Save.

Set how long your service center attempts to send text messages

If you send a text message and it cannot be delivered immediately, your service center tries to send the text message for the
number of times that is set in the Retries field. Depending on your wireless service provider, this option might not appear.
1. On the Home screen, click the Text Messages icon.
2. Press the

key > Options.

3. In the SMS Text section, change the Retries field.
4. Press the

key > Save.

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Set a wireless network type for sending text messages

Depending on your wireless service provider and wireless network, this feature might not be supported.
1. On the Home screen, click the Text Messages icon.
2. Press the

key > Options.

3. In the SMS Text section, do one of the following:

• To use only one network type to send text messages, change the Network To Send Over field to Circuit Switched or

Packet Switched.

• To use either network type to send text messages, which might be beneficial when roaming, change the Network To

Send Over field to Circuit Switched Preferred or Packet Switched Preferred.

4. Press the

key > Save.

Open a new message automatically when you remove your device from your holster

1. On the Home screen, click the Messages icon.
2. Press the

key > Options > Message Display and Actions.

3. Change the Auto Open Newest Message After Removing Device From Holster field.
4. Press the

key > Save.

Hide the new or unopened message indicator

1. On the Home screen, click the Messages icon.
2. Press the

key > Options > Message Display and Actions.

• To hide the new message indicator, clear the Display New Message Indicator check box.
• To hide the unopened message indicator, change the Display Message Count field to None.

3. Press the

key > Save.

Turn off the prompt that appears before you delete a message

1. On the Home screen, click the Messages icon.
2. Press the

key > Options > Message Display and Actions.

3. Clear the Confirm Delete check box.
4. Press the

key > Save.

Turn off the prompt that appears when you mark messages as opened

1. On the Home screen, click the Messages icon.
2. Press the

key > Options > Message Display and Actions.

3. Clear the Confirm Mark Prior Opened check box.
4. Press the

key > Save.

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Cell broadcasting

About cell broadcasting

Cell broadcasting is designed to enable wireless service providers to use SMS text messaging to send information to all

BlackBerry® devices in a specific geographical area simultaneously. You can receive cell broadcast messages that contain a

specific type of information by subscribing to a cell broadcast channel that provides that type of information. Different cell

broadcast channels send different cell broadcast messages. For example, one cell broadcast channel might send regular

weather forecasts while another might send traffic reports.

Turn on cell broadcasting

To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM

card with a cell broadcast channel or provide you with the ID for a cell broadcast channel.
Depending on your wireless service provider and the wireless network that your device is connected to, this feature might not
be supported.
1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Advanced System Settings > Cell Broadcasting.
3. Select the Enable Cell Broadcasting check box.

• If one or more cell broadcast channels appear on the screen, select the check box beside the channel.
• If no cell broadcast channels appear on the screen, highlight the Empty field. Press the

key > Add Channel. Type

the channel ID and a nickname. Click OK.

4. Select the check box beside a language.
5. Press the

key > Save.

To turn off cell broadcasting, clear the Enable Cell Broadcasting check box. Before you turn off cell broadcasting, verify that

your wireless service provider does not use cell broadcasting to manage services, such as preferred rates, based on your

location.

Related information

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Stop receiving messages from a cell broadcast channel

Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates,

based on your location.

1. On the Home screen or in a folder, click the Options icon.
2. Click Device > Advanced System Settings > Cell Broadcasting.
3. In the Channels section, highlight a cell broadcast channel.
4. Press the

key.

• To stop receiving messages from the cell broadcast channel, click Disable.
• To delete the cell broadcast channel, click Delete Channel.

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