Fixed dialing and smart dialing
Depending on your wireless service provider and wireless network, this feature might not be supported.
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About fixed dialing
If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list and to official emergency
access numbers (for example, 911 or 112).
If your wireless service plan includes text messaging, you can also send text messages to contacts that appear in your fixed
dialing list.
To use fixed dialing, your wireless service provider must set up your SIM card for this service and provide you with a SIM card
PIN2 code. Depending on your wireless service provider and wireless network, this feature might not be supported.
Turn on fixed dialing
To perform this task, your BlackBerry® device must use a SIM card, and your wireless service provider must set up your SIM
card for this service and provide you with a SIM card PIN2 code.
1. From the Home screen, press the
key.
2. Press the
key > Options > FDN Phone List.
3. Press the
key > Enable FDN Mode.
4. Type your PIN2 code.
5. Press the
key on the keyboard.
To turn off fixed dialing, press the
key > Disable FDN Mode.
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Add, change, or delete a contact in your fixed dialing list
To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card
PIN2 code.
1. From the Home screen, press the Send key.
2. Press the
key > Options > FDN Phone List.
• To add a contact, press the
key > New. Type your PIN2 code. Press the
key. Type a name and phone
number.
• To change a contact, press the
key > Edit. Change the contact information.
• To delete a contact, highlight a contact. Press the
key > Delete.
3. Press the
key > Save.
User Guide
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About smart dialing
With the smart-dialing feature, you can set a default country code and area code for phone numbers in the Contacts
application so that you do not have to dial a country code and area code each time that you make a call, unless the country
code or area code are different from the default codes that you set. Some country codes are not supported by the smart-
dialing feature.
In the smart-dialing options, you can also specify the main phone number for an organization that you call frequently so that
you can quickly call a contact in that organization by dialing only the extension for the contact. If you add contacts from that
organization to your contact list, when you add their phone numbers, you can type only the extensions instead of typing out
the main phone number for the organization.
Related information
I can't make or receive calls, 57
Set the default country code and area code
1. From the Home screen, press the
key.
2. Press the
key > Options > Smart Dialing.
3. Set the Country Code and Area Code fields.
4. If necessary, set the Local Country Code field and International Dialing Digits field.
5. In the National Number Length field, set the default length for phone numbers in your country.
6. Press the
key > Save.
Note: When you determine the default length for phone numbers, include your area code and local number, but do not
include your country code or the National Direct Dialing prefix.
Set options for dialing extensions
1. From the Home screen, press the
key.
2. Press the
key > Options > Smart Dialing.
3. In the Number field, type the main phone number for an organization.
4. In the Wait For field, set how long your BlackBerry® device waits before dialing an extension.
5. In the Extension Length field, set the default length for extensions.
6. Press the
key > Save.
User Guide
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